Meet the Staff

Experience Counts! Our sales team has over 121 years of combined experience, providing you with knowledge and expertise you can trust.

  • Patty Jakos



    Welcome to The Sound Shop. I’m Patty Jakos, President of the The Sound Shop. I took over ownership from Larry Powers in May of 2012, and although he will no longer be responsible for daily operations, he will continue as my trusted advisor and consultant. I’ve worked for Larry forever, and that’s a really long time! I’m a home improvement addict, so I love the design aspect that has worked its way into audio and video over the last few years. Manufacturers have finally realized that style and substance can co-exist! I’m also a fan of universal remote controls that “ keep it simple” and really big TV’s for watching sports & movies!

  • Mike Fallert

    General Manager


    I got started in the audio business in the mid 1980’s installing car stereos while studying electronics. After finishing school, I worked as a research tech for a while before joining the military, where I served in Germany, Korea and the Philippines. After leaving the army, I was lucky enough to return to the audio industry.

    The best part of my job is being able to design systems using the latest technology, like keypad systems and music servers, and still keep it user-friendly. No two customers are alike, and since this industry is constantly changing, it’s always interesting. Let me know if there is anything I can do for you!

  • Kelly Miles

    AV Consultant


    I’m Kelly Miles, and I have been in the music business since my family opened their first piano & organ store in Oklahoma, back in 1967. I moved to Colorado Springs with my wife for her job as a high school administrator and coach. I’m coming up on my 20th year with the Sound Shop. It’s been fun seeing the changes in our industry over the years.

    I enjoy 2 channel stereo, but also enjoy home theater with my wife, daughter, and our Lab. I have always said that being at the Sound Shop is not really a job, but a hobby. Give me a call to come to your home for a free consultation on all of your audio and home theater needs.

  • Scott Alamo

    AV Consultant


    I’m Scott Alamo. I was born in Colorado and have been here the majority of my life. I have been doing business with The Sound Shop for over 15 years. First I was a customer, and then became an employee.

    My first love is my family, my second is music. There are a lot of different styles of music, but the one I prefer is metal. Yeah, like that’s music… but I LOVE IT! I like listening to vinyl, and also multi channel music.

    My third love is sports, my favorite being football. Go Irish, Go Raiders!!! There is nothing like watching football in High Definition. Stop in and we can talk sports or music!

  • Bob Scruggs



    Congratulations to Bob, who has retired after 40 years in the business, 17 of those right here at the Sound Shop. Bob’s expertise has made him a valued member of the team, and we will miss having him around. As many of you know, Bob has been an avid photographer in recent years and plans to spend his time on more shooting adventures. Bob’s client projects are being taken up by Scott Alamo, who promises to provide the same care and knowledge you’ve grown accustomed to.